We aim to dispatch all orders within 24 Hours, Monday-Friday. All items are sent 1st class royal mail with free delivery within the UK.We do ship internationally, but there will be an additional shipping cost applied at checkout
You may return all non personalised unopened, undamaged resalable items to us for a full refund within 14 days of receipt of your item. Personalised or customized products cannot be returned unless an error has been made on our part. You will be responsible for all return costs unless the item has been received damaged or an error has been made on our part. In this instance please contact us and we will advise how to proceed.
If your chosen product can be personalised, you will see simple text boxes for you to enter information. Entering your personalisation info here will not affect the display image or show you a preview because all of your personalisation is read and processed by our back office team of designers to help prevent any errors. You can enter the text exactly as you would like it to read, word for word, or if you like the wording in our example you could simply enter the changes of name etc. If you leave any of the boxes blank, we simply won't personalise that area of your card or item and it will arrive blank. Please double check your spellings etc before proceeding.